IMPORTANT: The phone must have its iCloud, Samsung, or Google accounts removed and factory reset before shipping. We will
not accept devices that are water damaged, severely mangled or do not turn on.
The device must also not have a blacklisted IMEI (reported as "Lost" or "Stolen") to receive full value. If blacklisted (or will become blacklisted), please contact us before sending.
You can check the status of your device
here.